T’s and C’s

  Rental Agreement Terms

These terms and conditions (the “Agreement”) are a legal agreement between you (“You” or “Your”) and Iron Fairy Jewellery & Accessories Rentals (“Iron Fairy”, “we,” “us,” or “our”), establishing terms and conditions under which You will submit information to, and rent jewellery and accessories (each a “Product” and collectively, “Products”) and receive related services (“Services”) from, Iron Fairy either in person or via our Facebook page or via our website at www.ironfairy.co.za (the “Website”).

The lessee agrees to lease Products from Iron Fairy Jewellery & Accessories Rentals, and to pay the Rental Fee, and other fees, damages, costs and other payments specified therein, including (without limitation) any late fees or fee pertaining to damages. By signing/clicking “I have read and acknowledge the Rental Agreement Terms.” you acknowledge that you have read the following terms and conditions carefully and in their entirety.  If you do not agree to the terms, do not click “I have read and acknowledge the Rental Agreement Terms.” or move forward with your order.

All Iron Fairy rentals are subject to the following terms and conditions. Please review thoroughly before acknowledging the Rental Terms and Conditions Agreement Form. In these terms and conditions, “Iron Fairy” or “we” or “us” or “our” refer to Iron Fairy Jewellery & Accessories Rentals; “Lessee” or “you” or “your” refer to the client leasing the Product as indicated.


  1. Rental Fees; Damage Deposit; Cancellations

Rental Fee – The rental fee (“Rental Fee”) for the Products will include the rental fee listed in connection with Your rental of the Products. The Rental Fee is refundable up to 7 days prior to the stated event date, less a 10% Service Fee. The Rental Fee is to be considered non-refundable if requested within 7 days of the stated event date and will not be returned under any circumstance except as described in this agreement.

Refundable Security Deposit –  Prior to / On collection of Products the refundable security deposit is due either by Zapper payment or cash.


  1. Late Fees; Damages

Late Fees – If the Product is not returned by the Return Date and Time specified, then Late Fees shall be due and payable by you in addition to the Rental Fee and any other amounts payable under this agreement. Late Fees will be calculated as follows:

1 day late – 25% of the Security Deposit
2 days late – 50% of the Security Deposit
7 days late – 100% of Security Deposit

Such Late Fees will be deducted from your Security Deposit.

You agree and acknowledge that the Late Fees are not intended to be punishment or penalty, but are intended as compensation for us for loss of sales and reputation due to unavailability of Product. Furthermore, our ability to make Product available to rent to other clients depends on the timely return of rented items. Late returns may prevent us from having sufficient time to clean, repair (if necessary), and prepare the Product for the next client. We would not be able to commit to having Product available to upcoming clients until the items are in our possession and available for collection. For these reasons, you agree that the amounts reflected in calculation of the Late Fees are reasonable compensation to us in the event of a late return.

Damage to Product – You acknowledge that each item you are renting from us is a valuable item and you pledge to treat it as if you own it. A minimal amount of wear may occur with a rental use consistent with wearing high quality jewellery and accessories to a formal event. If any piece is damaged, shows abnormal signs of wear, or is abnormally dirty or encrusted with any foreign substance, we will have the right to charge for the full cost of repairing or cleaning of the item. You may be liable for additional damage fees, the amount of which is left to our sole discretion based on the extent of the damage or repairs.

Re-stocking Fee – Each product will be carefully and appropriately packaged when it is collected by you. You acknowledge that the jewelleryand accessories must be stored carefully to avoid damage and agree to re-package the products in their respective containers upon return. Should you not return the product in the packaging in which you received it, you agree to pay a Restocking Fee of R 50.00  for failure to return your products in their provided containers.

  1. Jewellery Care

Jewellery Care – Each piece of jewellery will be thoroughly inspected and cleaned before collection by you. While in your possession, we expect you to handle the jewelry with the utmost of care. In the event that any piece of jewellery requires special handling or care, such information will be provided to you at the time of the Booking, at which time you will be required to acknowledge your understanding of the provisions.

While in your possession, all risk of the jewellery & accessories being lost, stolen, or damaged is yours.

You are solely responsible for being aware if any materials in the jewellery cause you or any wearer any kind of skin or other physical reaction. Iron Fairy may not be held liable for any injury caused due to any reaction or ailment resulting from wearing any jewellery.

Additionally, while in your possession, you will not transport, ship, or carry the jewellery outside of South Africa.

  1. Customer Pick Up/Drop Off

Customer Pick Up – You will pick up your order from the location and on the date indicated in your order. Iron Fairy will not be responsible for orders unfulfilled due to failure to pick up and the order will be processed as a completed lease under this Agreement.

Customer Drop Off – You will return your order to the location indicated in your order at the time or prior to the time and date indicated. Failure to return the product as described above will result in the application of Late Fees as outlined in Section 2.


  1. General; Liability

Descriptions – All jewellery items advertised for rental by Iron Fairy are Fashion Jewellery and Imitation Jewels. The stones are either crystal or cubic zirconia, metals used are rhodium and plated metals simulating precious metals. Any descriptions referencing actual precious stones or metals are for colour descriptive purposes only and are not meant to imply that genuine precious gems or metal are contained in the rented items.

Unavailability – If the Product you have reserved becomes unavailable for any reason, we will contact you to discuss alternative Products. If we cannot agree on an alternative solution, we will refund all fees payable by you, including the Rental Fee. We will have no liability to you in the event an item becomes unavailable, even though you have reserved the item, other than the return of your reservation deposit and any other fees you have paid.

Cancellations – All cancellations must be requested in writing. Cancellations more than 7 days prior to your Event Date incur a service charge of 10% of Rental Fee. Should you cancel within 7 days of your Event Date you will be charged 50% of the Rental Fee. Cancellation is not possible after your Products have been collected.

Entire Agreement – This agreement is the entire agreement of the parties relating to the rental of jewellery from Iron Fairy Jewellery & Accessories Rentals.